We are closely monitoring the fire activity in the NWT and our crews are ready to respond.
Communities are the lead on response and recovery activities and are supported by the GNWT as needed.
Territorial and Regional Emergency Management Organizations are activated and providing resources for planning, coordination, and emergency management and recovery operations.
Please follow public safety updates for the latest on evacuations. LEARN MORE.
Electrical emergencies and outages can happen for many reasons. You should be aware and prepared for these situations.
- We encourage everyone to be self-sufficient for 72 hours to feel ready for a power outage.
- Keep an emergency kit handy in your home, business and car.
- Do not approach downed power lines and stay at least 10 metres back.
- Report any electrical emergency so we can help quickly and safely.
Resources
NWT public safety updates for the latest on evacuations
Environment and Climate Change – Fire Updates
Short-Term Evacuation Checklist
We are here for you
If you're power is out or if you have a power related emergency, call us!
☎️Yellowknife and N’Dilo: 867-873-4865
☎️Kakisa, Dory Point, Fort Providence, Sambaa K’e, Wekweeti, Enterprise and the K’at’lodeeche First Nation: 867-874-6879 or 1-800-264-5313
As always, our team is available to assist with emergencies 24/7. Stay safe!
Active Wildfire Updates
Fort Providence Wildfire SS014
September 8, 2025 (12:30PM)
As re-entry preparations begin for the community of Fort Providence, Naka Power Utilities (NWT) wants to reassure you that your power needs are top of mind and that we're here to support a smooth and safe transition back home. Power remained on in the community throughout the duration of the evacuation. For tips on what to do when you return home, please scroll down on the web page for more information.
September 2, 2025 (12:30PM)
If you’re applying for evacuee funding, you’ll need to submit a copy of your power bill as part of the process for your proof of residency. You can access your bill online through My Account (nakapower.com/myaccount) Or, if you prefer a paper copy, visit the Hay River Office between 2PM – 4PM today or tomorrow to pick one up. Please call in advance at 867-874-6879 to provide your information so we can have this ready for you.
September 1, 2025 (11:30AM)
While the community remains under evacuation, our dedicated team at Naka Power Utilities (NWT) is on standby safely in Dory Point. At this time, power still remains on in the community.
We are actively coordinating with emergency services to monitor the situation and respond to any developments. The safety of our community and the reliability of essential services remain our top priorities.
August 31, 2025 (11:00AM)
Due to nearby wildfire activity, the community of Fort Providence is currently on evacuation order. We want to reassure residents that power remains on and none of our electrical infrastructure has been impacted.
Our team is actively working with the local emergency management team to monitor the situation closely. We also have crews on standby, ready to respond if needed.
Please prioritize your safety and follow all instructions from emergency officials. Stay safe, Fort Providence — we’re here for you.
Re-Entry Guidelines
Welcome Home!
While power remained on throughout the duration of the evacuation for Fort Providence residents, here are some important tips for you to do when you return home.
Safety First
Safety remains the top priority for our employees, customers, and the community.
Please stay at least 10 metres away from downed power lines and work zones. If you see a downed line, call our 24/7 emergency line at 867-874-6879 or 1-800-264-5313 immediately.
When you arrive back at your home or business, power should be fully restored. The lights or appliances that were on when you left should still be on.
Power Not On?
- Check your breaker panel – a blown fuse or tripped breaker could be the cause. Reset any tripped breakers by switching them fully off, then on.
- Still no power? Call our Naka Power Utilities (NWT) 24/7 emergency line at 867-874-6879 or 1-800-264-5313.
If you are concerned with the wiring or appliances inside your home, please contact a licensed electrician.
Note: We cannot confirm how long power was out at individual homes and businesses. Please assume all perishables are no longer fit for consumption.
Questions?
Call our Customer Assistance Centre at 867-874-6879 or 1-800-264-5313 or email us at nakapowernwt@atco.ca